VOICE

PBX

dve cloud

DVE cloud PBX

DVE Cloud can provide you a complete end to end voice solution to fulfill specific needs and requirements. DVE Cloud SIP service integrates into existing infrastructure and can be rolled out over a generic internet link or a private voice link direct into the Cloud PBX.

DVE Cloud works closely with third party IT companies that look after the customers equipment when implementing voice, to ensure a smooth cutover experience for customers and their involved IT/Communications parties.

Yealink T54W

16 Line IP HD Phone

4.3" 480 x 272 colour screen

27 Programmable DSS Keys

HD voice

Dual Gig Ports

Built in Bluetooth & WiFi

USB 2.0 Port

Yealink T58A

16 Line IP HD Android Phone

7" 1024 x 600 colour touch screen

HD voice

Dual Gig Ports

Built in Bluetooth & WiFi

USB 2.0 Port

No Camera Included (attachable camera optioned)

Yealink T57W

16 Line IP HD Video Phone (Non-Android)

7" 800x480 colour touch screen

HD voice

Dual Gig Ports

Built in Bluetooth and WiFi

USB 2.0 Port

Yealink EXP50

16 Line IP HD Android Video Phone

4.3" 272x480 colour screen

60 DSS Keys

USB 2.0 Port (Headset or WiFi adaptor)

Up to 3 can be attached to the T54 and T57 handset range

Grandstream
HT802

Connection module for all analogue devices

 

Supports 2 SIP profiles through 2 FXS ports and a single 10/100Mbps port

TLS and SRTP security encryption technology to protect calls and accounts

Automated provisioning options include TR-069 and XML config files

Yealink W53P

IP PoE Dect Cordless base and handset

Standby Time: 200H
Talk Time: 18h

Repeaters available

Up to 8 SIP accounts

Indoor/Outdoor Range: 50m/300m

Comm Go
Comm Go

GO 1
GO 1

Comm Go
Comm Go

1/2

Available on Desktop & Mobile

Communicator GO is a Desktop & Mobile Unified Communications application designed to provide business users with a set of features and benefits capable of transforming a companies communications system into a real powerhouse. It is available on Microsoft Windows, MAC OS, Ubuntu Linux as a desktop application, and on Google Android and Apple iOS as a mobile application.


Features:
- Seamless roaming between mobile network and WiFi                                                        

- Automatic syncing with local extensions and smart device contacts list

- Voicemail
- Daily call reporting

- Easy to use call forwarding

- Call transferring

- On Hold

- Video meetings (Desktop only - Mobile devices coming soon)

 

Communicator.png
 
 

DVE cloud

system 

features

Use quicklinks below to navigate to features.

voicemail

  • Authentication with PIN

  • Voicemail to E-mail (Optional Attachment)

  • Custom greeting messages depending

  • on status (Busy, Unavailable)

  • Voicemail operator support

  • Time zone support

  • Sounds per language

  • Limit voicemail length

  • Limit voicemail count

  • Voicemail Groups

  • Message Waiting Indicator (MWI)

system dashboard

  • System Dashboard

system extensions

  • System Extensions

  • Protocols: SIP, IAX2, DAHDI

  • Outbound Destinations Permissions

  • Enhanced Services

  • Caller ID control

  • Codec selection

  • Auto Provisioning

  • Voicemail

  • CSV Download

  • Departments

  • Communicator Modules and Editions

  • Desktop Apps integration

  • Mobile Apps integration

  • Call Recording

  • Least Cost Routing

queues

  • Strategy: Ring All

  • Strategy: Linear

  • Strategy: Least Recent

  • Strategy: Fewest calls

  • Strategy: Random

  • Strategy: Round-Robin with memory

  • Strategy: Random with penalty

ring groups

  • Incoming Call Confirmation

  • Strategy: All

  • Strategy: Round

  • Strategy: Round Memory

  • Strategy: Least Recent

  • Ringtone customisation

  • Caller ID customisation

  • Custom greeting

  • Exit Digit

DIDS

  • Destination: Caller ID Validation & Routing

  • Destination: Caller ID Replacement

  • Destination: Call Recording

  • Destination: Queue Priority

  • Force Codec

  • Strip Digits

  • CSV Upload

  • CSV Download

  • Destination: Extension

  • Destination: Multi-User Extension (DID Forwarding)

  • Destination: IVR

  • Destination: Queue

  • Destination: Voicemail

  • Destination: Conference

  • Destination: Remote Access

  • Destination: Trunk

  • Destination: Fax to E-mail

  • Destination: External Number

  • Destination: Phone Callback

  • Destination: Deny Access

  • Destination: Operation Times

  • Billing Specific Service Plan

  • Billing Use Billing Extension for Billing

outbound destinations

permissions

  • Destination Groups

  • Local Destinations

  • Other Networks

  • Special Routes

enhanced

services

  • Call Screening

  • Mobile Numbers

  • Speakerphone Page

  • Follow Me

  • Group Hunt

  • Call Forwarding

  • Do Not Disturb

  • Caller ID

  • Last Caller

  • Call Park

  • Instant Recording

  • Call Pickup

  • Call Filters & Blocking

  • Speakerphone Paging

  • Directory / BLF List

  • Speed Dial

  • Optional Web Callback

  • Delete Recordings

  • Listen to Recordings

  • Call Monitoring

  • Optional Phone Callback

  • Monitoring Conferences

  • Overhead Paging

  • Paging/Intercom

  • Remote Access

  • Personal IVR

  • Online User Directory

  • System Operation Times

  • Pause/Unpause Call Recording

custom

extensions

  • Custom routing via dial plan

hot

desking

  • Polycom

  • Yealink

monitoring

  • System Extensions

  • Trunks

  • Conferences

  • Queues

  • Queue Panel

  • Live Channels

queue

monitoring

  • Answered calls

  • Abandoned calls

  • Total calls

  • Calls Waiting

  • Average Calls waiting

  • Agents Logged

  • Agents on Call

  • Agents Idle

  • Agents not logged

  • Agents Not Ready

CDR

reports

  • CDR Search and Filters

  • Listen and Download Call Recordings

  • Delete Call Recordings

  • Make calls

  • Print recordings

  • E-mail recordings

  • Information about calls (CLIRs)

  • CSV Download

  • CDR Summary

CDR

statistics

  • Daily statistics

  • Compare data by day / month

  • Calls duration per month

  • Statistics per Extension

sounds & music on

hold

  • Sounds and Music on Hold

  • Sounds download / upload / conversion

  • Music on Hold customisation

  • Music on Hold options: files only, grouped per class

  • Music on Hold options: random selection

system

administration

  • Web Browser Administration

  • Role Based Administration

setup &

configuration

  • Unlimited Expandability

  • System Setup Wizard

  • Phones Auto Configuration/Provisioning

  • Trunks Auto Configuration

  • Service Providers Templates

pin-based 

IVR

  • CSV Upload

  • Expiry date per PIN

  • Destination per PIN

billing & service

plans

  • Billing rates per Destination Group

  • Time-Based Dialling

  • Minimum charge

  • Connection charge

  • Inclusive minutes

  • Billing increments

IVR directory

  • Search by First Name

  • Search by Last Name

  • Play Voicemail greeting for Name

DTMF access

codes 

  • Voicemail

  • Agents Login / Logout / 
    Pause / Not Ready

  • Call Recordings

  • Paging

  • Speed Dial

  • Other Networks

  • Call Forwarding

  • Group Hunt

  • Caller I

  • Follow Me

  • Call Parking

  • Music on Hold

  • Record greetings

  • Operation Times

  • Hot Desking

fax

  • SIP T.38 support

  • Sending faxes

  • Receiving faxes (E-mail)

  • Viewing faxes in TIFF / PDF format

  • FAX Cover page customization

  • Sending faxes between DVE Cloud instances (Remote FAX functionality)

GUI global

settings

  • Global Administrators

  • Site / Tenant Administrators

  • Date/Time format settings

  • Language settings (Internationalization support)

  • HTTP API

  • IP Address restrictions (blacklist/whitelist)

auto 

provisioning

  • HTTP/HTTPS provisioning with Authentication

  • TFTP provisioning

SIP transports 

supported

  • UDP

  • TCP

caller ID

validation & routing

  • Caller ID Validation & Routing

  • Match Explicitly

  • Match Partially

  • Custom Destinations identical to DID Destinations

customisation

& reliability

  • Customisation & Reliability

  • Services Monitoring

  • Powerful Reporting

  • System Backup

  • Custom Extensions

  • Custom routing via dial plan

conferences

  • Customisation & Reliability

  • Services Monitoring

  • Powerful Reporting

  • System Backup

  • Custom Extensions

  • Custom routing via dial plan

call reporting/

self care

  • Destinations Permissions

  • Account details changes

  • Voicemail

  • Reports

  • Call Recordings

  • Enhanced Services

destinations

permission

  • Destinations Permissions

  • Account details changes

  • Voicemail

  • Reports

  • Call Recordings

  • Enhanced Services

operation

times

  • Operation Times

  • Default Destination

  • Custom Destinations for specific Day/Time Range

  • Control Open Days and Hours

  • Control Closed Dates and Hours

  • Custom Greeting

remote 

access

  • Destinations

  • Voicemail

  • Agent Login

SIP general

settings

  • Remote-Party-ID

  • SIP Debugging

  • QoS

  • NAT settings

  • Registrations

  • Codecs

  • RTP timers

  • SIP timer

  • MWI

  • Subscriptions

  • Video support

  • Desktop Applications

  • Optional OutCALL

  • Optional Presence Panel

  • Optional Fax Agent

  • Optional Communicator

  • Sound Converter

  • Optional CloudPBX Finder

CRM/CTI

integration on request

  • SugarCRM

  • Salesforce

  • ZenDesk

  • Zoho

  • Microsoft Dynamics CRM

  • Bullhorn

supported

browsers (GUI)

  • Internet Explorer 10+

  • Safari

  • Google Chrome

  • Firefox